A 50% deposit is required prior to starting work on any project. An invoice will be generated and delivered via email for payment within 30 days of issue. By remitting deposit funds, the client accepts these Terms of Service and enters into a contract with Portal Design and Print Co. Ltd.
The remaining cost of the project and associated services will be invoiced prior to the release of any files or final exports. Portal Design and Print Co. Ltd reserves the right to withhold delivery until payment has been received in full.
Portal Design and Print Co. Ltd reserves the right to invoice prior to the time detailed if the client has been uncontactable/unresponsive for more than 30 days.
All payments are to be made within 30 days of issue.
Portal Design and Print Co. Ltd reserves the right to charge the customer for any fees incurred relating to commencement of collection and recovery processes for accounts that remain unpaid in excess of 30 days.
Typically, a font or typeface used in design artwork will not need to be licensed, as the graphics are converted to vector artwork and can no longer be edited. However, should the client require a font to use in their own artwork for editing purposes, such as on a website or a print presentation, then it is the responsibility of the client to acquire any necessary font licenses (paid or unpaid) to be used commercially, and registered in their name.
These Terms of Service do not give the client the rights or permission to use, modify, alter, replicate or borrow any ideas or concepts presented. All original preparation materials, sketches, visuals and unused ideas shown and considered will remain the property of Portal Design and Print Co. Ltd, and can be used in future conceptual and client work.
Unless otherwise agreed and arranged, Portal Design and Print Co. Ltd reserves the right to showcase the finished designs in any number of online galleries/portfolio/showcases/awards as well as in printed literature including books and magazines, now and in the future. Associated designs and artwork can include commercial print design/business card/stationery design/signage/desktop icons/mobile phone and other portable device application icons and imagery.
Clients are free to change, modify and adapt the finished artwork designs, but do so at their own risk.
All preparation materials, sketches, visuals, including the electronic files used to create the project remain the property of Portal Design and Print Co. Ltd. The final artwork/digital files will become the client’s property ONLY upon final payment of the project.
If final payment is NOT received as agreed, all designs and concepts will remain the property of Portal Design and Print Co. Ltd until payment is received.
Should the client attempt to use/modify/alter/replicate or plagiarize any ideas without making the agreed final payment, immediate legal counsel will be taken.
Portal Design and Print Co. Ltd reserves the right to show any artwork, ideas, sketches created for this project in a portfolio as examples of client work. This is typically, but not limited to the completion of the project. If the client has any specific non-disclosure agreement requirements, this should be addressed before the proposal is accepted.
Final payment ensures that ONLY the agreed final design becomes the client’s property. Any previous ideas/concepts remain the property of Portal Design and Print Co. Ltd, unless any prior agreement has been made.
The client takes full responsibility for ensuring that your company/product/name is legally free/available before work is started. Should any legal issue arise with the naming after the project has been completed, refunds will not be given, neither is Portal Design and Print Co. Ltd legally responsible for any problems thus arising.
If a change of name is required mid-way during a project, the total cost of the project, to allow for the reworking involved will need to be calculated. Please ensure that the name you are using has been subject to appropriate checks, is not in use by someone else, and/or infringes on any other registered trademark, business name etc.
If the client chooses to cancel the project midway through, where ideas and proposals have been submitted, refund of previous payment is not possible. However, depending on the work completed and overall budget, a portion of the funds may be returned.
If Portal Design and Print Co. Ltd is unable to complete the project due to unforeseen circumstances, a portion of the overall budget will be returned. In most cases the complete amount will be refunded. If any works, so far completed, can be used for another designer to pick up, then a percentage will be refunded based on work completed or any other reasonable suggestion will be considered.
Portal Design and Print Co. Ltd reserves the right to suspend any project if there is interference with excessive micromanaging, demonstrating a continued lack of trust and inability to move forward after showing more than a reasonable number of unique ideas/concepts, and/or showing a reluctance in paying the final payment.
Fair notice will be given with fair chance to remedy the situation without resorting to project suspension or termination. Any suspension, or termination, will not result in any refunds and all designs and work thus developed remain the full ownership of Portal Design and Print Co. Ltd.
In the event of failure to perform any obligation pursuant to these Terms of Service due to an “act of God” or an act of any government, terrorism, riot, war, accident or any deficiency in materials or transportation or any other cause of any nature beyond our control, such failure shall not be deemed to be a breach of these Terms of Service, provided that the client is notified of the existence and nature of the reason for non-performance and delay, and performance is resumed immediately upon the conclusion of the relevant force majeure.
The client agrees and accepts that Portal Design and Print Co. Ltd is not legally responsible for any loss or damage suffered or incurred related to use of any services, whether from amendments, errors or omissions in documents, designs, information or any goods or services offered. This includes the clients use or reliance on any third-party content, links, comments or advertisements. The client’s use of, or reliance on, any information or materials produced, amends or designs is entirely at their own risk, for which Portal Design and Print Co. Ltd shall not be liable.
The client acknowledges that such information and materials may contain inaccuracies or errors and expressly exclude liability of Portal Design and Print Co. Ltd for any such inaccuracies or errors to the fullest extent permitted by law.
The client affirms that all designs presented will be original and will not knowingly infringe/plagiarise any other work. However, Portal Design and Print Co. Ltd assumes no legal responsibility for any loss or damage suffered or incurred related to legal issues regarding the originality or authenticity of the work. The client agrees to perform their own checks and due diligence regarding plagiarism and originality. Should any concerns arise, please discuss this item with Portal Design and Print Co. Ltd prior to commencing work.
Our main terms and conditions page can be found here.
